Today any OEM automotive industry that wants a status of a world-class organization has to\nfollow a proper supplier quality management based on the worldwide recognized international\nstandards. With this, the customer within a supply chain should have the sureness that the\ncompany has supplier capabilities in place to provide a service that consistently meets its needs\nand expectations. Although some of this Supplier Quality Management Systems (SQMS) are\ndeeply integrated and used inside of an organization, sometimes they are implemented using\ninappropriate or limited tools, making the work of employees harder and acting often as\nentropy sources in those systems. Having the right tools to handle Inspections as well as\nNonconformance, Complaint, Corrective Action and Concession processes is key to successfully\ntrack the supplier performance. This paper presents a platform to support a SQMS, that fits the\ntechnical specification ISO/TS 16949 requirements.
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